The story
How the focus happened.
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I saw the same leaks everywhere
I came to Shopify the way a lot of specialists do — by fixing other people’s work. Enough storefronts in, the pattern was obvious: themes bloated past the point of loading, organic traffic bleeding from defaults nobody managed, conversion left entirely to chance.
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The brands losing most were doing everything right
Good products, real traffic, serious ad spend — and quietly losing it all to problems they couldn’t see and their generalist developers couldn’t name. Top of funnel was fine. The store underneath it was the leak.
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So I narrowed
Every platform but Shopify, gone. Every service but the three that move revenue, gone. Every vertical but DTC health, fitness, and beauty, gone — down to the patterns I understand deeply.
The focus isn’t a limitation. It’s the entire value — it’s why I recognise the leak before you’ve finished describing it.